Terms of Service

Last Updated: September 2025

Overview

This website is operated by MyTutorWorld. Throughout the site, the terms “we”, “us” and “our” refer to MyTutorWorld. We offer this website, along with all information, tools, and services available from this site, to you — the user — conditioned upon your acceptance of the terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing tutoring sessions from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein (such as our Refund Policy). These Terms apply to all users of the site, including without limitation students, parents/guardians, vendors, and contributors of content. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use our services.


1. Eligibility

By agreeing to these Terms, you confirm that:
  • You are at least the age of majority in your state/country of residence, OR you are the parent/guardian providing consent for a minor to use our services.
  • You will not use our services for any illegal or unauthorized purpose.


2. General Conditions

  • We reserve the right to refuse service to anyone at any time.
  • Tutoring services are intended solely for educational purposes. Misuse of the platform, harassment of tutors, or breach of academic integrity (e.g., asking tutors to complete assignments/tests) may result in suspension or termination.
  • You agree not to duplicate, resell, or exploit any portion of the Service without our written consent.


3. Class Scheduling & Payments

  • All sessions must be booked and paid for in advance through our approved payment partners.
  • Scheduling and rescheduling are subject to tutor availability. We encourage at least 24 hours’ notice for cancellations.
  • Prices for services are subject to change, but any changes will not affect ongoing paid packages.


4. Refunds & Cancellations

  • Our refund policy is clearly stated on the Refund Policy page. By using our services, you acknowledge and agree to those terms.
  • Refunds are generally eligible only within the first 3 paid classes (excluding trial), with exceptions reviewed case by case.
  • Certain situations, such as completed sessions, no-shows, or violation of terms, are non-refundable.


5. Accuracy of Information

While we strive to provide accurate tutor profiles, schedules, and learning resources, we do not warrant that all information on this site will be error-free, complete, or current.


6. Third-Party Tools & Links

  • We may provide access to third-party tools (e.g., Zoom for classes, payment gateways). These are provided “as is” without warranties.
  • Third-party links (such as educational resources) may redirect you to websites not operated by us. We are not responsible for their content or policies.


7. User Responsibilities

By using MyTutorWorld, you agree to:
  • Provide accurate registration and payment details.
  • Use respectful communication with tutors and staff.
  • Ensure the student has appropriate internet, devices, and a safe learning environment.
  • Not record or distribute sessions without prior consent.


8. Prohibited Uses

You may not use our site or services:
  • For unlawful purposes or to encourage cheating in exams.
  • To harass, abuse, or discriminate against tutors or other users.
  • To upload or transmit viruses or malicious code.
  • To attempt to gain unauthorized access to our systems or misuse payment gateways.


9. Disclaimer of Warranties & Limitation of Liability

  • We do not guarantee uninterrupted, error-free, or flawless learning outcomes. Education depends on mutual effort between student, tutor, and guardian.
  • MyTutorWorld, its staff, and tutors shall not be liable for indirect or consequential damages, including lost time, missed sessions due to technical issues, or unmet academic expectations.


10. Indemnification

You agree to indemnify and hold harmless MyTutorWorld, its team, and tutors against any claims arising from misuse of the platform or violation of these Terms.


11. Termination

We reserve the right to suspend or terminate accounts if:
  • Payments are not made,
  • Terms are violated, or
  • Misuse of services occurs.
You may also discontinue services at any time, subject to our Refund Policy.


12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, under the jurisdiction of Bengaluru, Karnataka.


13. Changes to Terms

We may update these Terms from time to time. Continued use of the website after updates implies acceptance of the new Terms.


14. Contact Information

Questions about the Terms of Service can be sent to us at: 📧 support@mytutorworld.com